We only use certified calf leather for our shoes that allows your feet to breathe and makes the high quality of the shoes visible at first glance. After all, a good shoe is your best companion, wherever you go. Between the outer and inner soles, we have introduced a cork filling that uses warmth and body weight to accommodate to your foot in an individual way and protect it from cold. This is where the Goodyear stitching is located, which is - contrary to conventional methods - not noticeable. And this holds true for the first fitting as well as after years of use. So it's no coincidence that sewn-welted shoes have always been the epitome of durability and comfort. After all, you need the right footwear in order to change the world.
- Cork Filling - insulates against coldness and forms an individual cushion.
- Insole Lip - sewn up with the upper leather and the surrounding frame. There are no inside seams. The inner shoe stays dry even in the rain.
- All Prime Shoes models are sewn-welted using the traditional Goodyear process. A method mastered by only a few manufacturers today. This process guarantees high durability and long-term enjoyment on all your ways.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.